Why should I use SURPASS BOOKING
SYSTEMS?
SURPASS BOOKING SYSTEMS offers not only a Check
Availability and Book Online module that is
integrated into the client website (marketing
continuity) but also Inventory Management, Tours
Bookings (add your own tours , Guest E-Newsletters
and Communications (customise for all clients) but
all for one monthly price without a room quantity
pricing scale of costs. NO COMPETITOR OFFERS THAT.
What steps do we have to take to move from one
Booking Company to SURPASS BOOKINGS SYSTEMS?
It's easy to have SURPASS
installed on your Website. Listed below are the
steps to take:
1. Go to
Sign
Up Today, fill in the form and submit
2. We call you for your credit card details for
monthly payment or annual pmt saving 10%
3. We set up the environment and isse you a
Username & Password
4. You enter the control panel and enter your
accom details
5. We or your Web person sets up a 'test page'
for you to view the results of your entries before
going 'live'
6. The coding of another Booking System is
removed and replaced with SURPASS
7. You then go live with SURPASS BOOKING
SYSTEMS
Is the pricing competitive?
SURPASS BOOKING SYSTEMS "surpasses"
the competition by all the features offered for only
one low monthly cost.
Can SURPASS BOOKING SYSTEMS work with my
web site?
The accommodation booking page is fully integrated
the accommodation property's own Web Site - no
pop-up pages maintaining the marketing continuity of
the accommodation Web Site.
Is it easy to use?
Yes - Very easy, you don't have to be a computer
expert to use SURPASS BOOKING SYSTEMS.
The navigation and terminology is very easy to
follow for both the site visitor making a booking as
well as the accommodation manager.
Do I have to sign a contract?
No - there is no contract involved. You will be billed
every 30 days unless you opt to pay annually. If you
decide to quit using SURPASS BOOKING SYSTEMS,
simply give us 30 days notice in writing
Do I have to pay commissions on accommodation
bookings to SURPASS BOOKING SYSTEMS?
No - there are no commissions involved, every
accommodation booking that comes through your site
via SURPASS BOOKING SYSTEMS is 100% revenue for you.
Do I have to pay commissions on tour bookings to
SURPASS BOOKING SYSTEMS?
No, there is no commissions involved, every tour
booking that comes through your site via SURPASS
BOOKING SYSTEMS is commissionable to you only via
the tour operator.
Can I update prices daily?
You can change prices on all or selected room types
as often as required.
Do guests get a confirming email regarding the
booking?
Yes - they receive an on-line confirmation that the
booking has been received. Once the accommodation
manager has confirmed the booking the guest receives
an email with all the booking details as well as
booking referral code to use.
How do I receive the guests credit card details?
Through a secure encrypted environment that is
protected.
Can I still use my existing accommodation booking
system with SURPASS BOOKING SYSTEMS?
Yes - SURPASS offers a tour booking only module that
allows you to earn that extra tour commission
revenue.
How do I select tours for my web site to book?
The SURPASS BOOKING SYSTEMS allows you
to do something no other competitor does. You can
either select from tours already input by SURPASS or
you can add your own tours.
How does the Communications Centre work?
Once again SURPASS BOOKING SYSTEMS has
the functionality no other competitor offers. You
create, edit, add images and send out your
E-marketing in a pre-designed EStationery. This
program not only sends but also tracks who views the
E-Marketing communications and who clicks through on any links in
the E-Marketing content.
When the Communications Centre sends out a
Newsletter with 400+ email addresses how does it get
around the Spam filters?
While no company can guarantee that all emails
sent will get through the filters we have built into
SURPASS a method that addresses one
level of spam control that is paramount eg. the
timing that an email is sent out; one after the
other. Thus, the spam controllers see these
emails as not sent as bulk mail in 'one shot'.
Rather, it is one email sent at a time to a specific
email address.
What technical support do I receive?
SURPASS BOOKING SYSTEMS offers
24/7/365 support via email or 10/7/365 via
telephone. There is also an on-line tutorial video
that can be very helpful.
When a confirmation email is sent does it use
my mail package on my PC? It doesn't show up in my
'sent box'.
No - the email is sent via the SURPASS
server. Sending emails does not use up any of your
bandwidth. If you wish to have a hard copy of the
quote you can do that through the control panel.
When sending a quote click the 'Options' button to
reveal a set of extra features that can be applied
to the confirming email. You have the option of
sending a copy to yourself or you can also check a
box to send a BCC (Blind Carbon Copy).
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